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Mobile Travel Trends 2015 Tine Thygesen @everplaces First a quick intro. I’m Tine Thygesen (@tahitahi) from We’ve created 70+ travel apps, so we know mobile strategy, marketing & development We built a travel community where people make and share own travel guides. Used in 135 countries Technology headlines Internet Internet users growing but slowing Fastest growth now in dificult markets Tablets Rapid growth (+52% units) Mobile Data Trafic Accelerating growth (+81%) Video partial driver Still plenty of smartphone growth ahead Social trends: Visual networks Photo networks rapid growth photos 1.8B & shared per uploaded day (lot!) more messaging, privately * One2Few instead of One2Many * Short message lifetime * Short sharing window (50% in 6.5h Twitter / 9h Facebook) Brand new: Anonymit Yik Yak: y * all from 2.5km networks radius * No friends, from all Facebook also building something. Google changed + to allow handles (@tahitahi) Advertising: Print over-represented, mobile under-represented % of Time Spent in Media vs. % of Advertising Spending, USA 2013 Hand your instagram account to a representative for a week. ‣ ‣ ‣ New audience Engagement Transparency Vogue / Photographer Mario Testino Food Republic / Chef Tom Colicchio #takeov er Estee Lauder / Model Hilary Rhoda Burberry / Instagrammer @mikekus Mobile payment going big Here comes Apple Pay: Pay in physical stores and in apps with one touch ‣ ‣ ‣ ‣ Tiny fees Strong partners Privacy Secure Visa, MasterCard, American Express, Bank of America, Capital One, JPMorgan Chase, Citi, and Wells Fargo, One click to buy Life logging: Rise of wearable trackers New streams of data enters travel marketing Go pro: Personal video camera. Initially for surfers. Sold 3.8 million 2013 Used by Hollywood directors, NFL, The Rolling Stones. Police & U.S. military. Narrative Clip: Photo every 30 seconds, remembers geolocation, date and time. Apple Health Kit: Apps send and collect gathered health data. A GoPro experience is unlike another camera... http://youtu.be/OrbSRLiIdOk Apps growing importance 86% (total 2.42h/day - Flurry, spent in on of time apps mobile Mar14) New trends: ‣ Single purpose apps (slimmer, faster) Invisible Apps you use rarely, appseven notice, or don’t will be used more - Background tracking - Health Kit - App extensions Select my Hilton rolled room out ‘ Choose Your Room’ feature in HiltonHonors app. Also has mobile check-in / out Out in 4,000 global properties by end 2014 Also up-selling opportunity Rise of the silent traveler A lot of visitors will buy more/ be Google Glass to improve customer service Copenhagen & Edinburgh Airport, Spring Air & Virgin Atlantic. ‘We reduce amount of paper managers need to carry... ‘and because devices are hands-free, managers are not focusing on a screen but engage better with passengers.’ Copenhagen Airport Other interesting technology for travel and marketing Crypto currencies (Bitcoin) Commerce everywhere on mobile Big data speeds up (34% useful, 7% tagged, 1% useful) TV/video (apps replacing channels, multi use, personalized) Google Physical Web / Beacons Sum up, most important for travel Mobile payments is now Marketing on: Visual + One2Few Technology (Google Glass, Apps) used in service More time in apps Self tracking Thank you! More about mobile and travel on business.everplaces.com/know ledge tine@everplaces.com Sources Go pro: http://www.theguardian.com/technolog y/2014/oct/04/rise-of-gopro-wearable-cameras KPCB / Mary meeker http://s3.amazonaws.com/kpcbweb/f les/85/Internet_Trends_2014_vFINAL_-_05_28_14-_PDF.pdf? 1401286773 http://www.fool.com/investing/general/2014/10/06/applepay-vs-google-wallet-why-apple-inc- will-win.aspx http://www.dailymail.co.uk/travel/article-2661519/Google-G lass-Copenhagen-Airport-airport-trial- use-wearable-tech.html http://techcrunch.com/2014/04/01/mobile-app-usage-increas es-in-2014-as-mobile-web-surfng- declines/http://techcrunch.com/2014/04/01/mobile-app-usage-in creases-in-2014-as-mobile- web-surfng-declines/ P hysical web: http://google.github.io/ph ysical-web/? utm_content=bufercabf9&ut m_medium=social&utm_source=facebook.com&utm_campaign=buf er