S A P S olution Brief
SAP Solutions for Small
Businesses and Midsize
Companies
SAP Business One

Objective
s

 2013 SAP AG or an SAP afliate company. All rights reserved.

Business Management
Made Simpler

S olutio
n

B enefts

Quick
Facts

Objectiv
es

Successfully manage and
grow your small business

B enefts

S olutio
n

Quick
Facts

Success fully manage
and grow your small
business
The S AP Business One application offers an affordable way to manage
your entire business – from sales and customer relationships to fnancials
and operati ons. Designed specif cally for small busines s es and s old
exclusively through S A P partners, it helps you streamline process es, act
on timely information, and drive proftable growth.
Busines s es like yours have big goals. But it’s
easy to los e focus when a flood of day-to-day
operati onal details, ad hoc reques ts for
informati on, and nonstop competitive moves
demand your full attenti on. It’s also ea sy
to los e the “big picture” when key pieces
of informati on reside in different s ys te m s,
applicati ons, or physical locati ons – impeding
respon se ti mes while creati ng c u stomer
diss ati sfacti on. Meanwhile, disjointed s ales ,
accounting, and operational proces s es can
result in bottlenecks and reduce productivity.

Whether you’re an independent small
business or a subsidiary of a larger company,
you need a clear view of all aspects of your
busines s
to s tay competitive. You m u st s treamline
proces s es and fnd better ways to acces s the
information that will result in the best
business decisions. S A P Busines s One can
help your organizati on s ee clearly, think
clearly, and act clearly s o that you c an clos e
the gap between s trategy and execution and
become a bes t-run busines s .

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 2013 S A P AG or an S A P afliate company. All rights reserved.

Objective
s

SAP Business One: A
complete and customizable
s olution
Accounting and fnance
S ales and cu stomer management
Purchasing and operations
Inventory and distribution
Reporting and administration
Make smart decisions faster
with complete information access
Get started today – then adapt to
meet changing needs
Implement mobile business management

B enefts

Solutio
n

Quick
Facts

SAP Business One: A
complete and customizable
different, S A
S A P Busines s One is a single, integrated
s olution visibility into your B e causes everyisbusines s is with flexibilityPin
Busines One designed
s olution that provides clear
entire business and complete control
over every aspect of your operati ons. It
captures all critical business information
for immediate
access and use company-wide. Unlike accounting packages and spreadsheets , it delivers
what you need to manage your key busines s
areas, including:
• Accounti ng and fnance
• S ales and customer management
• P urchasing and operati ons
• Inventory and distribution
• Reporti ng and administration

mind. Whether it’s deployed in your of ce
or in the cloud, you can acc es s it from the
road using our S A P Busines s One mobile app.
And because S A P Busines s One runs on both
the S A P HANA and Micros of S Q L S erver
platforms, you can choos e the one that’s bes t
for your busines s .
What’s more, your employees can s tart
using it from day one. Then, as your
busines s grows , you can customize and
extend S A P Busines s One to meet your
evolving needs.

Grow your business overseas. SAP Business One
supports 27 languages and 41 country-specifc versions
on one platform, delivered and supported locally.

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 2013 S A P AG or an S A P afliate company. All rights reserved.

Objective
s

S A P Business One: A complete and c u stomizable
solution
Accounting and
finance
S ales and cu stomer management
Purchasing and operations
Inventory and distribution
Reporting and administration
Make smart decisions faster
with complete information access
Get started today – then adapt to
meet changing needs

B enefts

Solutio
n

Accounting and
SAP Business One provides a complete
finance and s treamline
set of tools to help manage
your fnancial operation. It automates
everyday accounti ng tasks such as
maintaining ledger
and journal entries, supporting tax calculations,
and enabling multi currency transacti ons.
You can conduct all your banking activities –
including proces sing bank s tatements and
payments, as well as reconciling accounts. You
can also manage cash flow, track budgets, and
compare actuals versus plans to s ee where
your busines s s tands at a moment’s noti ce.
B y integrating your fnancial operation in real
time with other busines s proces ses , such as
purchasing and s ales , you can speed transacti ons and improve visibility into cash flow.

Quick
Facts

The
s oftware
provides
comprehensive
accounti ng
and
fnancial functionality, including:
• Ac c ounti ng – Automati cally handle all key
accounti ng proces s es , such as journal
entries , accounts receivable, and accounts
payable
• C ontrolling – Accurately manage cash flow,
track fxed ass ets , control budgets , and
monitor project costs
• B anking and reconciliati on – Quickly
process reconciliations, bank s tatements ,
and payments by various methods
including checks , cash, and bank transfer
• Financial reporti ng and analys i s –
Create standard or customized reports
from
real-time data for busines s planning and
audit reviews

Implement mobile business management

4 / 13

 2013 S A P AG or an S A P afliate company. All rights reserved.

Objective
s

S A P Business One: A complete and c u stomizable
solution
Accounting and fnance
Sales and customer
management
Purchasing and operations
Inventory and distribution
Reporting and administration
Make smart decisions faster
with complete information access
Get started today – then adapt to
meet changing needs

B enefts

Solutio
n

Quick
Facts

Sales and customer
Acquiring new customers is important for
The s oftware’s functionality includes:
management
• S ales and opportunity man agement –
succes s , but maximizing customer relationships is just as crucial. S A P Busines s One
provides the tools to help you ef ciently
manage the entire s ales process and
customer lifecycle – from initial contact to
fnal s ale to after-sales s ervice and support.
Its integrated functionality provides a
complete view of prospects and customers so
you can better understand and meet their
needs. As a result, you c an turn prospects
into c u stomers , increase s ales and
proftability, and improve customer
s ati sfacti on.

•
•

•
•
•

Implement mobile business management

5 / 13

Track opportunities and activities
from frs t contact to closing
Marketi ng c a m paign mana gement –
C reate, manage, and analyze marketing
activities and their impact
C u stomer m an a gement – Store all
critical customer data in one place, with
dashboard overviews of all relevant
information
S ervice man agement – Ef ciently manage
warranty and s ervice contracts; enter and
respond to s ervice calls quickly
Integrati on with Micros of Outlook –
Manage customer contacts with full
Outlook s ynchronization
Reporti ng and analys i s – Create
detailed reports on all aspects of the
s ales proces s , including s ales forecasting
and pipeline tracking, using ti me-saving
templates

 2013 S A P AG or an S A P afliate company. All rights reserved.

Objective
s

S A P Business One: A complete and c u stomizable
solution
Accounting and fnance
S ales and cu stomer management
Purchasing and
operations
Inventory and distribution

B enefts

Solutio
n

Purchasing and
• Master data man agement – Manage
Every small busines s needs a s ys temati c
operations
detailed data in a user-friendly interface,
approach to managing the procurement
proces s, from reques ting vendor quotes
to creati ng purchase reques ts to paying
vendors . S A P Busines s One helps manage
the complete order-to-pay cycle, including
receipts , invoices , returns, and payments .
Integrated reporti ng tools let you easily
compare suppliers and prices to negotiate
better deals and identify opportuniti es for
cost savings.

Reporting and administration
Make smart decisions faster
with complete information access
Get started today – then adapt to
meet changing needs
Implement mobile business management

Quick
Facts

SAP Business One features extensive
functionality for managing purchasing and
operati ons, including:
• P rocurement – C reate purchase reques ts ,
PO s , and goods receipts; link purchasing
documents and view document trails for
audit purpos es; and manage returns,
additional expenses, and multiple currencies

view account balance and purchase
analys es , and maintain detailed item
purchasing informati on with price lists
and tax information
• Warehouse and accounti ng integration –
Achieve real-time synchronization of goods
receipts and inventory warehouse levels;
proces s accounts payable invoices ,
cancellations, and credit memos with a
P O reference; plan your material needs;
and s chedule your purchases accordingly
• E asier, up-to-date reporti ng – Generate
reports with real-time data and display
them in various report formats or
dashboards

6 / 13

 2013 S A P AG or an S A P afliate company. All rights reserved.

Objective
s

S A P Business One: A complete and c u stomizable
solution
Accounting and fnance
S ales and cu stomer management
Purchasing and operations
Inventory and
distribution

B enefts

Solutio
n

Inventory and
SAP Business One provides accurate
distribution
informa- tion about inbound and outbound
shipments, inventory, and item locati on. You
c an value inventory using s tandard c os ti ng,
m oving average, FIFO, and other methods;
monitor stock levels; and track transfers in
real time. You can run real-time inventory
updates and availability checks and manage
standard and special pricing. You can also
apply volume, cash, and customer discounts
and run reports that reveal their impact.

Reporting and administration
Make smart decisions faster
with complete information access
Get started today – then adapt to
meet changing needs
Implement mobile business management

The software’s functionality supports:
• Warehouse and inven tory m an a gement –
Manage inventories using various cos ting
models, maintain item m aster data, and
use multiple units of measure and pricing
• Bin locati on mana gement – Manage
inventory by dividing each warehouse into
multiple subzones , s et up allocation rules ,
opti mize s tock movement, and reduce
picking times

Quick
Facts

• Good s re ceipt and is sue c ontrol – Record
goods receipts and issues; track s tock
locations and transfers; enable consignment,
drop-ship, and other orders; and perform
inventory and cycle counts
• P roducti on and m a terial requiremen ts
planning – Create and maintain
multilevel bills of materials (B OMs), issue
and release production orders manually or
by backflush, and globally maintain prices
for B OMs
• Efficient reporting – Generate reports
with timely data and display them in
various formats or dashboards

7 / 13

 2013 S A P AG or an S A P afliate company. All rights reserved.

Objective
s

S A P Business One: A complete and c u stomizable
solution
Accounting and fnance
S ales and cu stomer management
Purchasing and operations
Inventory and distribution
Reporting and
administration
Make smart decisions faster
with complete information access
Get started today – then adapt to
meet changing needs

B enefts

Solutio
n

Reporting and
S A P Busines s One provides powerful analyti c
administration
and reporting tools. It includes a complimentary and fully integrated version of S A P Crystal
R eports s oftware, s o you can gather data
from multiple sources and generate timely and
accurate reports ba sed on company-wide
data. Integrated with Micros oft Of ce,
S A P C r ys tal Reports lets you choos e from a
variety of report formats and control acces s
to informati on displayed.
With optional analytics powered by S AP HANA,
S A P Busines s One takes advantage of inmemory computing for analysis and
reporting. You gain real-time acces s to
predefned dash- boards and reports , as well
as productivity tools to support decision
making.

Quick
Facts

You can tailor forms and queries to meet
specif c requirements without technical
training. You can also confgure s etti ngs to
defne exchange rates , s et authorization
parameters , and create import and export
functi ons for internal mail, e-mail, and
data.
S A P Busines s One includes:
• R eport creati on and c u stomizati on –
Acces s data from multiple s ources , create
new reports , and customize existing ones in
a variety of layouts with minimal IT overhead
• Ad hoc analys i s – Leverage Micros of E xcel
pivot tables to slice and dice your data,
s eeing your busines s from new angles
• Intuiti ve tools – Drag and relate, drill downs,
search assistance, and workflow-based alerts

Implement mobile business management

8 / 13

 2013 S A P AG or an S A P afliate company. All rights reserved.

Objective
s

S A P Business One: A complete and c u stomizable
solution
Accounting and fnance
S ales and cu stomer management
Purchasing and operations
Inventory and distribution
Reporting and administration
Make smart decisions faster
with complete information
access
Get started today – then adapt to
meet changing needs

B enefts

Solutio
n

Quick
Facts

Make smart decisions
faster
SAP Business One enables sound
with capturing all criti cal informati oninformations OnePdelivers
complete Togetherswith the fullyP integrated S A C r ys tal
decisions by
Reports oftware, S A Busines
acros s s ales , customers , operati ons, and
dashboards and reports that provide insight
access
f nance – making it instantly available
into all busines s area s. Intuitive, interacti ve
company-wide. B y integrati ng this data in one
s ys tem instead of multiple disconnected
spreadsheets , it eliminates duplicate data
entry, cos ts , and related errors .
Workflow-ba sed alerts trigger automatic
responses when important business events
occur, allowing you to focus on the mos t
critical events . You have clear visibility into
how your busines s is performing and greater
confdence in the informati on used to make
decisions.

drill-down functionality helps you get answers
to your m os t pres sing ques ti ons. E mployees
can addres s customer needs faster, and
managers can accurately track revenues ,
cos ts , and cash flow to ass es s performance
and take quick correcti ve acti on.
For even faster informati on acces s , optional
analytics powered by S A P HAN A are available
for S A P Busines s One. This s olution takes
real-time reporti ng and data analysis to the
next level, making it easier for users to s earch
S A P Busines s One for the informati on they
need and create s tandard or ad hoc reports in
real time.

Implement mobile business management

9 / 13

 2013 S A P AG or an S A P afliate company. All rights reserved.

Objective
s

S A P Business One: A complete and c u stomizable
solution
Accounting and fnance
S ales and cu stomer management
Purchasing and operations
Inventory and distribution
Reporting and administration
Make smart decisions faster
with complete information access

B enefts

Solutio
n

Quick
Facts

Get started today – then
adapt to meet changing
You can put S A P Busines s One to work
needsthe parts of the application SS A P offers a sremote support platform for
immediately using
A P Busines One to help you maintain it
you need today. And as your busines s grows ,
you can adapt the application to meet your
changing needs – and integrate it with other
s ys tems using intuitive technologies . You can
also customize and extend SAP Business
One to meet your specif c busines s and
industry challenges using the S A P Business
One studio, s oftware development kit, or any
of over
5 0 0 add-on s olutions built by our partners .

more easily and prevent potential issues
from impacti ng your busines s activities . This
support platform helps identify sys tem bottlenecks by enabling S A P support s ervices to
collect informati on on your s oftware s tatus
and check against known support issues .
B y s ending regular s tatus e-mails and automati c fxes , it allows you to avoid issues from
happening and decrea se the time spent on
IT support. The remote support platform
also provides automated database backups ,
upgrade evaluati ons, inventory valuation
checkups , sys tem installation health checks ,
and other s ervices .

Get started today – then
adapt to meet changing
needs
Implement mobile business
management

10 / 13

 2013 S A P AG or an S A P afliate company. All rights reserved.

Objective
s

S A P Business One: A complete and c u stomizable
solution
Accounting and fnance
S ales and cu stomer management
Purchasing and operations
Inventory and distribution
Reporting and administration
Make smart decisions faster
with complete information access
Get started today – then adapt to
meet changing needs

Solutio
n

B enefts

Quick
Facts

Implement mobile
business
R un your busines s while you’re on the go with • C reate, edit, or view s ales
managementiPhone opportuniti es , s ales quotati ons, and
the S A P Busines s One mobile app for
and iPad devices . It lets you acc es s your
SAP Business One application in real
time – s o you can s tay in touch with your
busines s while away from the of ce. Its
features include the ability to:

s ales orders
• Manage tasks , activities , and approvals –
including proces sing s ervice calls and
warranties
• Manage s ales leads together with
customer
and vendor data
• Monitor inventory and acces s detailed
item
data
• Access built-in, mobile-customized dashboards and reports from S A P Crystal
Reports s oftware

Maintain business momentum anytime,
anywhere, with mobile access to SAP
Business One.

Implement mobile business
management

11 / 13

 2013 S A P AG or an S A P afliate company. All rights reserved.

Objective
s

Realize the bottom-line
benefits of
SAP Business One

S olutio
n

Benefit
s

Quick
Facts

Realize the bottom-line
benefits of
• Eliminate
S AP Business One provides a single solution
data entry and
SAP Business One withredundantintegrated s olution
for managing your entire busines s . It
errors
a single,
automates your critical busines s proces s es
to improve operational ef ciency – and
integrates all business information to drive
s ound decisions. With clear visibility
company-wide, you can gain greater control
over all busines s areas, s ee who your bes t
customers are, and s erve them better.
Designed
for
small
businesses
and
subsidiaries of large enterprises, S A P Business
One enables you to:
• P roacti vely grow your busines s by
s treamlining operati ons instead of reacti ng
to the details of day-to-day tasks
• R espond quickly to c u stomer nee ds by
instantly acces sing the informati on needed
to make confdent busines s decisions

that improves proces s ef ciency, minimizes
cos ts and delays , and s trengthens your
bottom line
• Form clo s er c u stomer relati onships by
gaining acces s to centralized informati on
that makes it easier to manage customer
communication
• Cho os e the deployment opti on (in-house
or cloud) and platform ( S A P HA NA or
Micros of S Q L S erver) that bes t meets your
needs
• L ower technology c os ts and speed ti me
to value with a s oluti on that can be
implemented more quickly, maintained
more easily, and learned with minimal
training

12 / 13

 2013 S A P AG or an S A P afliate company. All rights reserved.

www.sap.com

Objective
s

B enefts

S olutio
n

S u m m a ry
Designed specif cally for small busines s es ,
the S AP Busines s One applicati on is a
single, affordable s olution for managing your
entire company – including fnancials, s ales ,
c ustomer relationships , and operati ons.
S old exclusively through S A P partners , it
helps s treamline your operati ons from
s tart to fnish, gain instant access to complete
information, and accelerate proftable growth.
Objecti ves
• Focus on growing your busines s proftably
• Opti mize cash flow for busines s needs
• Acces s the right information to make smart
business decisions
• Build and maintain closer customer
relationships
• Minimize errors and delays

Quick
Facts

S oluti on
• Accounti ng and fnancials management
• S ales and customer management
• P urchasing and operati ons management
• Inventory and distribution management
• Reporti ng and administration
Benefits
• G row your busines s using s treamlined
operations
• Respond quickly to customer needs
• Eliminate redundant data entry and
errors
• Form clos er c u stomer relati onships
• S p e e d ti me to value
L earn mo re
To fnd out more, call your S A P partner or
visit www.sap.com/busines sone.

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CMP 54 5 2 (13 / 0 3 )
 2013 S A P AG or an S A P afliate company. All rights reserved.

 2013 S A P AG or an S A P afiliate company. All rights res erved.
No part of this publication m ay be reproduced or transmitted in any form or for any purpos e without the expres s permission of S A P
AG. The informati on contained herein m ay be changed without prior noti ce.
S ome s oftware products marketed by S A P AG and its distributors contain proprietary s oftware components of other s oftware
vendors . Nati onal product specifcati ons m ay vary.
Thes e materials are provided by S A P AG and its afliated c ompanies (“ S A P G roup”) for informati onal purpos es only, without
repres entati on or warranty of any kind, and S A P G roup shall not be liable for errors or omission s with respect to the materials.
The only warranties for S A P G roup products and s ervices are thos e that are s et forth in the expres s warranty s tatements
accompanying such products and s ervices , if any. Nothing herein should be construed as constituting an additional warranty.
S A P and other S A P products and s ervices menti oned herein as well as their respecti ve logos are trademarks or registered trademarks of
S A P AG in Germany and other countries .
Please see http://www.sap.co m/corporate-en/legal/copyright/index.epx#trademark for additional trademark informati on and noti ces .