Satisfied Customer is the Best Advertisement
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Shared by Presentationally
on Sep 13, 2016
in Marketing
Many companies emphasize on great customer service, but just how important is it? And why is it that companies with great customer service succeed? Remember, a satisfied customer is the best advertisement. One bad customer service experience is...
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Many companies emphasize on great customer service, but just how important is it? And why is it that companies with great customer service succeed? Remember, a satisfied customer is the best advertisement. One bad customer service experience is enough to send consumers over to competitors without a second thought. So, if customer service is such an important part of business, why do so many companies seem to fall short on that one? The infographic below explains why customer service is at the forefront of economic success.